Homelessness and Housing Support


Matthew 25 Mission – Christian charity offering practical assistance and support to anyone in need regardless of race, religion, age or gender. Offering listening and pastoral care with information and advice as well as provision of food, clothing, and necessities. Also able to signpost individuals to specialist agencies while maintaining links of friendship, compassion and a safety net to help anyone who might be marginalised by society. Matthew 25 Mission have a variety of projects that support individuals in need to self-enable, restoring motivation and taking positive steps forward, including healthy eating, socialisation, outreach and valuable work experience.
They are based at Brodie Hall, Christ Church, Seaside, Eastbourne, BN22 7NN; contact matt25mission@gmail.com, 01323 726960.
w: www.matthew25mission.weebly.com

Eastbourne Winter Night Shelter – The Eastbourne Winter Night Shelter is provided by several Eastbourne churches working together to provide supervised accommodation during the extreme winter months (December – February inclusive) to vulnerable individuals who would otherwise be sleeping rough. All guests are required to register initially, can be referred via different agencies including Fatfleshed, Matthew 25 Mission, The Salvation Army, Foodbank and others.
Guests are invited to attend a short interview at Christ Church, Seaside, Eastbourne, BN22 7NN. Alternatively, interviews can be arranged directly by or on behalf of guests by calling 07932 407730.
w: www.kingdomwaytrust.org/winter-night-shelter

The Salvation Army
– Open Monday to Friday 10am – 4pm. Offer showers for rough sleepers Monday, Wednesday and Friday 10am – 12pm with snacks and drinks available. Also offer a drop-in service for advice and help, CVs, back to work, signposting, computer section etc.
Evening meals for the homeless available on Tuesdays and Thursdays 6-7:30pm at Eastbourne Citadel 141 Langney Road, Eastbourne, BN22 8AG.
They are at Rebourne Corner, 149 Langney Rd, Eastbourne, BN22 8AH.
w: www.salvationarmy.org.uk/eastbourne-citadel

StreetLink – if you are concerned about someone sleeping rough you can send an alert to Streetlink via their website. The details you provide are sent to the local authority or outreach service for the area in which you have seen the person to help them find the individual and connect them to support. www.streetlink.org.uk

Fatfleshed – Christian Ministry for the Homeless – Saturday Night Faith Kitchen 6:30pm – 8:00pm at All Soul’s Church Hall and Sunday Morning Outreach at Hyde Gardens between 9:15 – 10:00am.
Sunday Morning Outreach offers welfare checks with coffee/tea/breakfast rolls and attempts to establish friendly and trusting dialogue. Also seek to meet immediate needs such as sleeping bags and thermal gloves and hats.
w: www.fatfleshed.com, e: family.dale@sky.com

Eastbourne Foodbank – can provide three days worth of food to people in need. It works on a voucher referral system – vouchers are available from agencies such as Brighton Housing Trust, Citizens Advice, children’s centres, health visitors, social services and some charities. Call 01323 409925 to discuss your needs, and they can signpost you to an appropriate agency to attain a food voucher. They also can provide clothes and sleeping bags etc.
Eastbourne Foodbank is also running a More than Food programme – in this case, MoneyLife where trained staff are able to offer advice and guidance on budgeting and money management.
Main branch at Albury House, 1 Cornfield Lane, Eastbourne, BN21 4NE, open Tuesday – Friday 10am – 12pm.
Also branches at:-
St Elizabeth Church, 268 Victoria Drive, Eastbourne, BN20 8QX, open Monday 9:30 – 12pm.
Shinewater Shaftesbury Centre, 97-99 Milfoil Drive, Eastbourne, BN23 8BR, open Monday – Thursday 9:15 – 12:15pm.
Community Wise, Ocklynge Road, Eastbourne, BN21 1PY, open Monday – Friday 9:00 – 1pm.
Warming up the Homeless – volunteer run initiative distributing hot drinks, blankets, sleeping bags, hats, gloves, tarps and conversation with homeless people in Eastbourne. contact the groups for details of evening covered.

Absolute Angels for the Homeless – a group set up to provide hot drinks and supplies on a weekly basis to Eastbourne’s homeless population. They set up a table on a Thursday evening outside Poundland in the town centre. t: 07514 573651 – Maria Sharp, f: www.facebook.com/Absolute-Angels-For -The Homeless-375896042792097

Café North – Not-for-profit restaurant offering good quality food at reasonable prices. Serves breakfast and coffee Thursday – Saturday 9am – 5pm; Sunday 9am – 2:30pm.
5 North Street, BN21 3HG, t: 07876 718056

Housing Support and Advice

Citizens Advice Bureau – advice on rights and responsibilities to citizens experiencing any kind of difficulty. They can offer advice online, on the phone or in person – Unit 6 Highlight House, 8 St Leonards Road, Eastbourne, East Sussex Open 10am-1pm.
w: www.eastbournecab.co.uk, t: 03444 111 444

Southdown Housing – Registered charity providing care, support and housing services for vulnerable people in Sussex. They provide specialist housing and landlord services across Sussex; additional support is offered to help tenants maintain their tenancy and home. They run a program called Home Works within East Sussex that offers support to individuals aged 16-64 who are homeless or are at risk of becoming homeless, and need help to live independently.
Southdown Housing Association, Head Office, 2 Bell Lane, Lewes, BN7 1JU;
t: 01273 405800, w: www.southdown.org

Brighton Housing Trust – Registered charity that offers free, independent and impartial advice to people from experience and specialist Housing Advisors to help resolve any housing issues.
They are at Brighton Housing Trust, Highlight House, 8 St Leonards Road, Eastbourne, BN21 3UH, w: www.EastbourneAdvice@bht.org.uk, t: 01323 642615.
w: www.bht.org.uk/services/eastbourne-advice-centre/

Home Group – a social enterprise and charity is one of the UK’s largest providers of high quality housing, health and social care. They provide general needs housing, supported housing services, and home ownership options targeted towards helping some of society’s most vulnerable people take control of their own lives. Locally, they offer care services for people aged 16-25 who are at risk of being homeless at Eastbourne Foyer. They are unable to accept people directly, so you would need to get yourself referred from Children’s and Adult’s Social Services, Youth Offending, Youth Support or Eastbourne Borough Council. Under 18’s should speak to St Mark’s House, and over 18’s should head to Eastbourne Borough Council.

Eastbourne Borough Council – If you are homeless or in danger of becoming homeless, contact the council without delay. They will discuss your situation with you and decide what help they are able to offer you, if you meet their criteria, they may offer you a tenancy in the private sector or temporary accommodation while they find a permanent home for you.
Contact the council at 1 Grove Road, BN21 4TW Monday – Friday 9am – 12:30 and 2:00-4:15pm, or by phone 01323 410000.

Other Support

Samaritans – Registered charity offering a safe place for you to talk about any issues you are facing. Phone volunteers are available by phone any time day or night to help you talk through your thoughts and feelings. Individuals who are deaf, have hearing or speech impediments are able to access the service via email (jo@samaritans.org), or use the Next Generation Text Service (NGT Service). Contact Samaritans on 116 123 free from landlines and mobile phones to speak to someone from a branch.

Mental Health Homeless Team – Assessment, treatment, advice and support to homeless people who have mental health problems and who may also have substance misuse issues. Monday – Friday, 9am – 5pm with an open referral service and flexibility about where they can see clients. No access to housing, but can support those who are homes and need to make a homeless application to the Council. Able to signpost to a number of other organisations who may be able to support needs better.
t: 0300 304 0098 w: MentalHealthHomelessTeam@nhs.net

Published and edited by Eastbourne Volunteers,
1 The Labyrinth, 7 Mark Lane, Eastbourne, BN21 4RJ
e: eastbournevolunteers@gmail.com
w: www.eastbournevolunteers.co.uk
t: 01323 381811


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